Call us!(ID:176015)+44-20-3695-1294
HomeCustomer Support

Customer Support


Context Help

If you lose your way inside our Control Panel, the very first step you should take is to press the Help button, which is visible on each and every page. A context menu will show up. It comprises exhaustive info about all the operations that you can carry out on the given page. Each popup appears on the same page so that you can quickly get back to your work.

Video Tutorials

We have a huge library of how-to video clips describing how to work with our Control Panel. They're created for those of you who would like to see how things are being done rather than just reading articles. Thus, anyone can quickly become familiar with our web hosting Control Panel by simply watching our step-by-step tutorial video clips.

F.A.Q.

If you can't find the solution you need, take a peek at our comprehensive FAQ database, which comprises questions asked by real users and offers real solutions. We periodically "revamp" our FAQ section with new Q&A's so as to encompass all the innovations and new additions to our hosting platform.

Ticketing System

If you still can't find the answer you are looking for in the Frequently Asked Questions section either, you can get in touch with our excellent team of technical support engineers available 24-7-365 and ready to assist you with any problem. Each support ticket you send will be responded to in less than 1 hour (the average response time being only twenty mins), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 176015

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com